Thursday, 29 November 2012

Making Money Online Business Opportunity - Consumers as Promotion


They'll take care of you, if you take care of your customers, it's like the old adage goes. Customer satisfaction is the greatest selling point a business can have because it means they've succeeded in filling a need. This technique is highly valued among business promoters, also known as buzz marketing. Third party endorsement is the most effective form of advertising.

The most effective way to do this is by word-of-mouth or third-party advertising. You can set your business apart from others with trustworthy advertising, regardless of how you choose to advertise. Consumers always expect a catch of some kind with something that sounds like a great idea because that's what they've been exposed to. This falls into the too good to be true category of something that sounds great but you know there's a catch. Agencies try to create ads that stand out so consumers notice the ad but don't trust it, instead of building trust. Mass media outlets are so cluttered with advertising that most companies focus on creative rather than satisfying users WIFM (What's in if for me). Third party endorsement works because consumers don't believe the hype created by conventional advertising, according to Rob Reed of Terrakon Marketing.

They could recruit 2-3 people to try your service and trust your name, if they had a good experience, but. They don't want others to be as disappointed as they were, if the service fails to meet the expectation. They expect to have a good experience when experimenting with a service, also. People don't want others to have the same bad experience they did. The reason? People are twice as likely to tell other people about a bad experience as opposed a good one. They'll come back, if consumers try your product and like it. Conventional advertising is rarely personalized and is often used to get people to simply try a service in hopes that the initial interest will breed new business. People trust each other a lot more than they trust any advertising medium. So why is it so effective?

Word-of-mouth advertising made this coffee shop from Seattle into the huge conglomerate it has become. People found this surrounding comforting and new which made the word spread like wild fire. Or just sit and chat all in the same place, work, they set up an environment that was conducive for people who wanted to study. They focused on the experience rather than the product, rather than spend money on advertising. So why did it work? You get an idea of how little they advertised, when you consider that the average ad during the Super Bowl was $2.4 million. The company spent $10 million dollars in advertising over its first 10 years. That's because for the most part they don't. Can't think of any? Think about how many ads you've ever seen promoting Starbucks coffee. Take Starbucks for an example.

Use them to your full advantage; your customers are your key to success. Every person is another opportunity to grow your business and inform people of the great service you offer. Don't let any opportunity to grow slip away. We can learn from how they achieved their success and use it to create our own, but. Not every company can do what Starbucks did, now let's be honest.

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